Winter support

Colchester Borough Council is providing support for residents, businesses and communities throughout winter.


Support and advice to help you live independently

Colchester City Council services

Benefits advice and support

Get help reviewing or applying for benefits, such as Housing Benefit or Local Council Tax Support.

Email: benefits.advice@colchester.gov.uk
Website: Benefits advice and support

Helpline

Operating in Colchester and the surrounding area, Helpline offers both monitoring and a 24/7 response service, enabling customers to live independently in their home, safe in the knowledge that someone will be onsite quickly to help.

Customers of all ages can benefit from the service for short term needs or ongoing care, giving them and their loved ones a service they can rely on and peace of mind.

Email: helpline@colchester.gov.uk
Telephone: 01206 769779
Website: Helpline

Other support services

Age Concern Colchester

If you are elderly and need help or advice, Age Concern Colchester is a charity working for all older people in the city.

Email: info@ageconcerncolchester.org.uk
Telephone: 01206 368420
Website: Age Concern Colchester

Community 360

Community360 is an independent charity that aims to inspire and enable social action to improve people’s quality of life.

Email: information@community360.org.uk
Telephone: 01206 505250
Website: Community 360

Parity Trust

The Parity Trust provides secured loans and mortgages. Helping people move or improve. They provide flexible, affordable solutions for people on low incomes or who have been refused credit elsewhere.

Website: Parity Trust

Soldiers Sailors Airmans Family Association (SSAFA)

If you have been in the armed services, the Soldiers Sailors Airmans Family Association (SSAFA) may be able to find financial assistance for you if you do not qualify for a Disabled Facilities Grant or Disabled Facilities Assistance. They can also help towards any assessed contribution you may have to make towards them.

Email: Essex@ssafa.org.uk
Telephone: 01206 764114
Website: Essex SSAFA

Turn2Us

Turn2us helps people in financial need gain access to welfare benefits, charitable grants and other financial help.

Website: Turn2Us

Stroke UK - Colchester Stroke Recovery

Colchester Stroke Recovery Service provides practical advice, emotional support and high-quality information following a stroke.

Website: Stroke UK - Colchester

Page last reviewed: 10 September 2021